Return & Cancellation Policy

Requests for return or cancellation must be made within 12 hours of order placement. After this window, we will be unable to accommodate any changes. To initiate a return or cancellation, please contact our support team promptly with your order details.

Refunds, if applicable, will be initiated only after the returned product has been received and inspected by our team. The condition of the item must meet our return criteria to qualify for a refund.

Acceptance of Terms
By accessing and using SOVYA (“we,” “our,” “us”) website sovyaenterprises.com, you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Website.

Use of the Website

• Eligibility: By using our Website, you represent that you are at least 18 years old or have the permission of a parent or guardian to use our services.
• Prohibited Activities: You agree not to use the Website for any unlawful purpose or any purpose prohibited by these Terms. This includes, but is not limited to, the sale of counterfeit goods, spamming, hacking, or any activity that disrupts the Website or its services.

Intellectual Property

• Ownership: All content on the Website, including text, graphics, logos, images, and software, is the property of [SOVYA] or its content suppliers and is protected by intellectual property laws.
• License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Website for personal, non-commercial use.